All training programs and workshops are designed to build Interpersonal Communication Soft Skills. At the very heart of psychology is social intelligence which is weaved into all of our training and workshops to help understand the process. Generally it is poor communication that often creates confusion, lack of understanding and stress that may destroy rather than build relationships.
Get the insight, strategies, and tools you need to take the lead over the competition and drive your business to the next level.
We hired Customer Service Solutions to speak at our Prime Media Events. We host hundreds of small business owners in the Chicagoland area each month and Carla was amazing to work with them on "soft skills" for business owners and employees. If you own a small business, this company will help you retain your good employees and grow your employees Interpersonal Relationships skills.
Dynamic Techniques to Customer Service workshop has opened doors that were not in existence before I walked through Customer Service Solutions Inc. classroom door.
Nice Class! Very informative and helped me realize that there are a variety of behavior styles and how everyone relates to one of those styles.
The workshop helped me to understand a customer’s point of view and enhanced my knowledge how to communicate effectively with future customers.
The instructor was very knowledgeable, motivated and enthusiastic. Excellent job of conveying concepts and delivering them in a way that everyone could relate.
The Mirage Restaurant recommends Customer Service Solutions Inc. to any business or restaurant that is seeking the best in training and value for your dollar. The tools provided to us were self-empowering, memorable and provided the missing skills that we all needed.
The Electric Association highly recommends Customer Service Solutions Inc. to any corporation or association seeking to obtain an excellent value in training and professional development programs
Around the Clock Restaurant highly recommends Customer Service Solutions Inc. to any independent or non independent restaurant owner for excellent customer service training. Customer Service Solutions Inc. is the missing link all independent restaurant owners need to service in our very competitive business.
Our District received a certificate of excellence for “Taking Care of the Customers” and has exceeded our Customer Service Quality goals. Customer Service Solutions Inc. has helped contribute to our success. Our technicians and managers are now better prepared to communicate with our customers, which is so critical to our success
All people from Managers on down to administration and field techs need to take these workshops! People need to understand and learn how to communicate with each other on realistic solutions to figure out problems. Having these people skills will solve a lot of conflict in my professional and personal life.
What an amazing workshop! Great for new parents, parents to be as well as for parents who want to become better role models for their children at home. It is never too late to change your behavior to benefit your children